Frequently Asked Questions

Here are answers to some Frequently Asked Questions about the Clean Cans service!

If your question isn’t here, contact us and we’ll be sure to help you find an answer!

Can I ‘trial’ the service?

We don’t offer a ‘trial’ of our trash can cleaning service.

We have many customers who can attest to the great work we do (check out our review page here).

It really is simple – sign up for service, we come out to clean your can on garbage pickup day, you are left with a clean trash can!

Can I sign up for monthly service and cancel after one cleaning?

If you don’t want monthly service, we offer a one time clean.

If you are looking for a one-time or an ‘as needed’ clean, you can sign up for that here > One Time Cleaning

Do you have a referral program?

We can apply an account credit to a customer who refers us to someone who signs up (they have to mention your name at signup).

Do you offer a one-time clean option?

Yes! You can sign up for our one-time or as-needed trash can cleaning here > One Time Cleaning

Do you offer commercial pricing?

If you represent a Solid Waste Management Company, Municipality, a Community Association, Homeowner’s Association or Property Manager please call us at 321-402-4470 or send us a message for more information.

How do I sign up to have my trash cans cleaned?

We have worked hard to make signing up for our trash can cleaning service easy!

1. Click Here to view our monthly service plan.
2. Select the # of cans needing monthly service, then click Next.
3. Fill out your information, and provide details about your trash pickup day(s).
4. Enter your payment details, and you are done!

We aim to get you on service within 2 weeks of signup (sometimes it can be within a few days, but it all depends on how our route scheduling falls!).

Where do you offer your trash can cleaning service?

You can check out the current list of zip codes we provide trash can cleaning service on our Service Area page.

If you don’t see your service area listed and would like us to come to your area, please request your zip code here and we will add it to our ‘most wanted’ list. If you have friends or neighbors interested in the service, please share the link with them!

2. Scheduling

How do I know when you are coming out to clean my trash cans?

You will receive a text message the night before service (night before one of your trash pickup days) to let you know that we will be out and to leave your can(s) curbside and empty after pickup.

My recycling pickup is on a different day than my garbage, how will that work?

It is usually pretty straightforward to accommodate this. We ask that you call us at 321-402-4470 or send us a message to make arrangements.

What if I am out of town?

If you are out of town, on vacation or there is another reason preventing you from having your trash cans available for us to clean, please give us as much notice as possible to allow us to reschedule.

If we have no notice, and your trash can(s) are not available for cleaning on the pre-notified service day, you will still be charged for that month’s trash can cleaning service.

What if I don’t leave my cans out and miss service?

If you don’t leave your trash can out on your service day, after we have sent prior notification, we don’t usually arrange for a revisit. In some cases where our scheduling and route allows, we may try to reschedule one more time for that month’s cleaning.

This is at our discretion.

If you are out of town, or planning to be out of town – we ask that you contact us with as much notice as possible so we can make the necessary changes to accommodate this.

When will you begin cleaning my trash cans?

We try to get you on our trash can cleaning schedule as soon as possible after signup. Sometimes it can take up to 2 weeks for us to get you on schedule due to the logistics of cleaning trash cans behind so many different city and municipal solid waste pickup routes!

3. Service & Subscription

Can I change or switch out cans on my plan?

The simple answer is no.  Our Clean Scan™ Notification System relies on the unique barcode we attach to each can.

If you do need additional cans cleaned, you can request them to be added to any of your regular services for only an additional $5 per can.

Do you offer a one-time clean option?

Yes! You can sign up for our one-time or as-needed trash can cleaning here > One Time Cleaning

How do I know my cans have been cleaned?

Using our Clean Scan™ Technology, upon cleaning your trash can you will receive an automated text message from us and your online Clean Cans account will be updated with the date of cleaning.

How do I know when you are coming out to clean my trash cans?

You will receive a text message the night before service (night before one of your trash pickup days) to let you know that we will be out and to leave your can(s) curbside and empty after pickup.

What happens if Clean Cans doesn’t get out to service my cans within my billing cycle?

If we are unable or miss your monthly trash can cleaning service due to a fault at our end, you will be credited for the next month’s service.

This does not apply to situations where, after notification, your trash cans were not available for us to clean on your service day.

What if I am out of town?

If you are out of town, on vacation or there is another reason preventing you from having your trash cans available for us to clean, please give us as much notice as possible to allow us to reschedule.

If we have no notice, and your trash can(s) are not available for cleaning on the pre-notified service day, you will still be charged for that month’s trash can cleaning service.

What if I don’t leave my cans out and miss service?

If you don’t leave your trash can out on your service day, after we have sent prior notification, we don’t usually arrange for a revisit. In some cases where our scheduling and route allows, we may try to reschedule one more time for that month’s cleaning.

This is at our discretion.

If you are out of town, or planning to be out of town – we ask that you contact us with as much notice as possible so we can make the necessary changes to accommodate this.

When will you begin cleaning my trash cans?

We try to get you on our trash can cleaning schedule as soon as possible after signup. Sometimes it can take up to 2 weeks for us to get you on schedule due to the logistics of cleaning trash cans behind so many different city and municipal solid waste pickup routes!

Why does my can not look like new?

As much as we would love to wave a magic wand and make every trash can look brand, spanking new after we have cleaned it… often, it is just not possible.

With years of grabbing, tipping and scraping the plastic can be worn and scratched – beyond what any kind of cleaning can fix. Also, many cans have had harsh chemicals, solvents, paints, construction adhesives and various incarnations of grease, foods, animal waste and household items disposed of in them.

Sometimes, there may still be staining or marks on the trash can surface following our trash can cleaning. This is staining that can’t be removed using conventional cleaning methods – but rest assured our high temperature, high pressure cleaning system will clean and sanitize you trash can interior. Furthermore, our enzyme-based deodorizer will work on the foul odors in your can, even after we have left!

My trash can is . I need Clean Cans!